Terms of Service

Effective 14 July 2026.

KD Alliance (a partnership firm) · Plot No. 16, G.T. Road, Part-1, Sector 29, HUDA, Panipat, Haryana 132103, India
GSTIN 06ABCFK7864M1ZR · PAN ABCFK7864M · support@labelyog.com · +91-98964-44440

1. What LabelYog is — and what it is not

1.1 LabelYog is a software tool. It applies published labelling rules to the data you enter and produces label artwork and nutrition panels for the destinations you select.

1.2 LabelYog is not a regulatory authority, a certification body, a testing laboratory, or your legal adviser. Nothing it produces is legal advice, regulatory approval, or a certification of compliance. No output has been reviewed or endorsed by the FDA, the European Commission, any Gulf standards body, FSANZ, Health Canada, the FSSAI, or any other authority.

1.3 You remain responsible for your label. You are the person placing food on a market. The legal duty to ensure a label is accurate, complete and compliant rests with you and cannot be transferred to a software vendor. Review every output and satisfy yourself that it meets the requirements of each market you sell into — with a qualified regulatory consultant or laboratory where necessary — before you print.

1.4 Your data determines the output. Nutrition values, ingredient statements, allergens, weights, business details and claims are computed from what you enter. If what you enter is wrong, incomplete or out of date, the label will be wrong. The Service cannot detect a mistake in your recipe.

1.5 Regulations change. Labelling law is amended continuously and without notice to us. We work to keep the Service current and we record the sources we rely on, but we do not warrant that every rule reflects the law in force on the day you use it.

1.6 Reference amounts and inferences. Where a food does not appear in a regulator’s statutory category list (for example the FDA’s reference-amount tables at 21 CFR 101.12(b)), the Service may apply the reference amount of the closest listed category and will label that value as an inference. An inference is not a citation. FDA guidance recommends confirming an unlisted product’s reference amount with the agency, and you should do so before printing.

1.7 Laboratory testing. Some markets — India in particular — expect or require nutrition values derived from accredited laboratory analysis. Calculated values, however carefully computed, are not laboratory values. Where your market requires testing, obtain it.

2. Your account

Give accurate details and keep them current. You are responsible for everything done under your account and for keeping your password secret; tell us at once if you suspect unauthorised access. You must be at least 18 and able to enter a contract. One account per person or company unless we agree otherwise in writing.

3. Plans, credits and payment

3.1 Free plan. Unlimited labels and recipes. Previews and exports carry a watermark; that watermark is the only difference from a paid export, and it is not a defect.

3.2 Paid plans and credits. Clean (unwatermarked) exports are released against a paid plan or credits, as described on the pricing page at the time of purchase.

3.3 Prices and taxes. Prices exclude taxes unless stated. Indian GST is added where applicable. For customers outside India the supply may be zero-rated as an export of services; you are responsible for any tax or duty in your own country.

3.4 Payment providers. Payment is taken by third-party providers. We never receive or store your full card details.

3.5 Changes. We may change prices prospectively. A change never affects a purchase already made.

4. Your content

4.1 You own it. Recipes, ingredients, suppliers, artwork — all yours.

4.2 The licence you give us. A non-exclusive, worldwide, royalty-free licence to host, process, reproduce and display your content for the sole purpose of operating the Service for you. It ends when you delete the content or close your account, save for backups which expire on their own cycle.

4.3 What we will not do. We do not sell your content, share it with advertisers, use it to train machine-learning models, or show it to other customers.

4.4 Your warranty. You confirm you have the right to submit your content and that it infringes no one’s rights.

5. Acceptable use

You may not break the law through the Service; upload malicious code; access another customer’s data; probe, scan or stress the Service; scrape it beyond ordinary public-page crawling; resell or white-label it without our written agreement; misrepresent an output as a certification, laboratory report or regulatory approval; or produce labels you know to be false or misleading to consumers.

6. Availability

We aim to keep the Service available but do not promise uninterrupted service. We may modify or discontinue features; where a change materially reduces what a paid plan offered, we will tell you and, if you ask within 30 days, refund the unused portion.

7. Warranty disclaimer

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. To the fullest extent permitted by law, KD Alliance disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

WE DO NOT WARRANT THAT ANY LABEL, PANEL, VALUE, ROUNDING, CITATION, TRANSLATION OR DOCUMENT PRODUCED BY THE SERVICE IS COMPLIANT WITH THE LAW OF ANY MARKET, IS ACCEPTED BY ANY AUTHORITY, OR IS FIT TO BE PRINTED WITHOUT INDEPENDENT REVIEW.

Where a jurisdiction does not allow such exclusions, this clause applies to the maximum extent permitted, and nothing here excludes a consumer right that cannot lawfully be excluded.

8. Limitation of liability

8.1 To the fullest extent permitted by law, KD Alliance is not liable for indirect, incidental, special, consequential or punitive damages, or for loss of profit, revenue, goodwill, data or business — including the cost of reprinting labels or packaging, product recall, destruction, detention or rejection of goods at a border, regulatory fines or penalties, or claims brought by your own customers — however caused.

8.2 Cap. Our total aggregate liability arising out of or relating to the Service, on any basis, will not exceed the greater of (a) the fees you actually paid us in the three (3) months immediately before the event giving rise to the claim, or (b) INR 5,000.

8.3 These limits apply even if a remedy fails of its essential purpose. Nothing excludes liability for fraud, wilful misconduct, or anything that cannot lawfully be excluded.

9. Indemnity

You will indemnify and hold harmless KD Alliance, its partners and staff against any claim, demand, penalty or expense (including reasonable legal fees) arising from your use of the Service, your content, a label you printed or placed on a market, your breach of these Terms, or your breach of any food, labelling, consumer-protection or advertising law.

10. Term and termination

You may close your account at any time. We may suspend or terminate an account that breaches these Terms, is used unlawfully, or endangers the Service or other customers; where practical we give notice and a chance to cure. On termination your right to use the Service ends; export your data first. Clauses 1, 4.3, 4.4, 7, 8, 9, 11 and 12 survive.

11. Governing law and disputes

These Terms are governed by the laws of India, and the courts at Panipat, Haryana have exclusive jurisdiction. Before filing anything, write to support@labelyog.com and give us 30 days — most disputes end there. Nothing in this clause deprives a consumer of the mandatory protection of the law where they habitually reside.

12. General

We may amend these Terms; material changes are notified by e-mail or in-app at least 14 days before they take effect, and the Effective date above will change. These Terms with the Privacy Policy and the Refund Policy are the whole agreement. If a clause is unenforceable the rest stands. Not enforcing a right once does not waive it. You may not assign these Terms without our consent; we may assign them to a successor of the business. Neither party is liable for a failure outside its reasonable control.